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Frequently Asked Questions

 

We'd be happy to answer your questions.  Call us at  888 900 2073

Here is a list of our most frequently asked questions:

1. Can you send me a catalog?
-As an ecommerce retailer, our website is our catalog. Please visit our website and look  under BY  CATEGORY,BY BRAND, BY PRICE or type your product number into the box that says "What are you looking for?" and click on the magnifying glass

2. Does Christmas Night offer wholesale prices to retail stores, designers and decorators and Christmas re-sellers?
-Christmas Night Inc. is happy to offer access to our reseller prices to approved Christmas resellers and designer/.decorators. Please click on the "ReSeller Discount" link and follow the process of becoming qualified
-For a further explanation of this policy, please call our toll free number 1-888-900 2073.

3. Can I purchase a Nativity or large decoration on layaway with time payments?

We offer a Layaway Plan for larger items. Please click on the link and follow the instructions. Contact us at 888 900 2073 to place the order

4. Do you ship to Mexico, the Caribbean and Central and South America?

We find that most shipments to these areas are best done through a US based shippers or freight forwarder who can handle the freight and customs requirements. We can ship to your choice of  US forwarder.

5.Do you ship to Europe, Asia and Australia?

Smaller items can be shipped by international courier such as FedEx or UPS Larger items will require ocean shipping by LCL container. Please email or call us at 888 900 2073 with your shipping address and postal code for a shipping quote.

6. Your website says my item is "sold out". Will you receive more and when?

We normally start receiving new stock in April and our incoming shipments are complete by September. If the item is sold out after October, it will most likely be re-stocked in April of the next year

7. In order to purchase a set or obtain presentation pictures, I am going to give Christmas Night Inc. my name, addresses and email address. What about my privacy and the security of my information?
-Christmas Night will not sell, rent, license or in any way disclose your information to any other party.
-Your information is held in a secure part of our website and our service provider and website are audited regularly by security services on behalf of the major credit card companies to ensure integrity and security.
-From time to time, Christmas Night will be sending out a newsletter containing information on now-in-stock items, new sets (and items) and special offers. This newsletter will include an opt-out link if you no longer wish to be informed of our news.

 

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2022 Pre-Order Program

Thank you for being (or wanting to be) our customer during the 2021 Christmas season. We hope you and your family had a joyous Christmas celebration.

If you missed purchasing one of our items or if you want to ensure that you get a particular display for Christmas 2022, we are offering a 2022 Pre-Order program, starting January 1, 2022.

Please submit data below to start the process for your pre-order item, or call us at 888 900 2073 to order or with any questions. We will confirm your order details, the price and take your deposit of 33%. When your product is re-stocked in 2022 we will contact you, confirm the shipping cost, collect the balance and ship.


Pre-Order Item: