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Frequently Asked Questions

 

We'd be happy to answer your questions.  Call us at  888 900 2071

Here is a list of our most frequently asked questions:

1. Can you send me a catalog?
-As an ecommerce retailer, our website is our catalog. Please visit our website and look  under BY  CATEGORY,BY BRAND, BY PRICE or type your product number into the box that says "What are you looking for?" and click on the magnifying glass
-For clients such as churches, businesses, municipalities or anyone interested in researching and buying large  Nativity Scenes or Large Christmas Decor we do offer a presentation service. Please click on the box titled INFORMATION REQUEST FORMS and follow the instructions

2. Does Christmas Night offer wholesale prices to retail stores, designers and decorators and Christmas re-sellers?
-Christmas Night Inc. is happy to offer access to our reseller prices to approved Christmas resellers and designer/.decorators. Please click on the "ReSeller Discount" link and follow the process of becoming qualified
-For a further explanation of this policy, please call our toll free number 1-888-900 2071.

3. Can I purchase a Nativity or large decoration on layaway with time payments?

We offer a Layaway Plan for larger items. Please click on the link and follow the instructions. Contact us at 888 900 2071 to place the order

4. Do you ship to Mexico, the Caribbean and Central and South America?

We find that most shipments to these areas are best done through a US based shippers or freight forwarder who can handle the freight and customs requirements. We can ship to your choice of  US forwarder.

5.Do you ship to Europe, Asia and Australia?

Smaller items can be shipped by international courier such as FedEx or UPS Larger items will require ocean shipping by LCL container. Please email or call us at 888 900 2071 with your shipping address and postal code for a shipping quote.

6. Your website says my item is "sold out". Will you receive more and when?

We normally start receiving new stock in April and our incoming shipments are complete by September. If the item is sold out after October, it will most likely be re-stocked in April of the next year

7. In order to purchase a set or obtain presentation pictures, I am going to give Christmas Night Inc. my name, addresses and email address. What about my privacy and the security of my information?
-Christmas Night will not sell, rent, license or in any way disclose your information to any other party.
-Your information is held in a secure part of our website and our service provider and website are audited regularly by security services on behalf of the major credit card companies to ensure integrity and security.
-From time to time, Christmas Night will be sending out a newsletter containing information on now-in-stock items, new sets (and items) and special offers. This newsletter will include an opt-out link if you no longer wish to be informed of our news.

 

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Pre-Order Sale for Christmas 2021

To answer the many requests we had from customers, prior to Christmas 2020, who were disappointed that their special Christmas decoration or Nativity figure was sold out, we are announcing a pre-order sale.

As you may have heard, the current product import system is under great stress, with too many orders and too few containers available to deliver them to the US. There is a great deal of uncertainty about deliveries and shipping costs, but what is certain is that retail prices on imported product will increase in 2021

Nevertheless, for our loyal customers, we will hold 2020 retail prices, on select items, for orders placed by February 28 for delivery in June/July/August 2021.

Please fill out the form below and we will contact you to place your order.

Our terms for this sale are a deposit of 50% of the discounted purchase price. Shipping is extra and will be confirmed when you pay the balance of your order.

When you place your order we will enter a layaway order with your down payment credited.


Pre-Order Item: