Make sure product is not in standing water, or covered with snow as this will soften paint and cause paint to separate from product. Clean figure with a damp cloth. A non abrasive surface cleaner such as Formula 409 glass can be used for stubborn spots or bird droppings. Store covered in a dry location. When setting up product make sure figure is stable and will not be blown over by the wind. In high wind areas use guy wires to secure the product.

TRUCK SHIPPING OF LARGE ITEMS

Many of our large outdoor Nativity Sets and outdoor decoration figures are too heavy and bulky for UPS or FedEx and must be delivered by truck. These items are shipped on wood pallets and are delivered by appointment. The average cost of this delivery service is 20 to 25% of the product cost in the Eastern US (except Florida at up to 30%) and 30 to 40% of the product cost for the US west coast and South Texas. Use these average percentages to estimate the landed cost of this item. These percentage shipping cost averages apply to residential delivery. Shipments to commercial locations with loading docks or fork lift equipment will be cheaper. Please note, churches, hospitals and military locations are considered congested and are classified as residential by the trucking companies.

Costs to deliver to Canada may be higher and will require the use of a customs broker and the payment of PST, GST and brokerage fees. Please call 888 900 2070 for details.

Shipments to Alaska, Hawaii and Puerto Rico will require special arrangements involving ships and must be specially quoted, as must shipments to foreign countries. Please call our Logistics Department at 888 900 2070 for details.

Truck shipping rates are greatly affected by the cost of oil as it impacts the cost of gasoline and diesel fuel used by the trucks. As a result, freight rates change weekly or even more often and should be verified before shipment.

When you call our Logistics Department at 888 900 2070 for a US shipping quote, please provide the item number, your name and zip code and a phone number where you can be sure to be reached during the day. We will try to provide you with a US truck shipping quote within 30 minutes during our working hours of 8:30 to 5:00 Eastern time, Monday through Friday.