Frequently Asked Questions
We'd be happy to answer your questions. Call us at 888 775 0010 or 888 900 2070
Here is a list of our most frequently asked questions:
1. Can you send me a catalog?
-As an ecommerce retailer, our website is our catalog. Please visit our website and look under BY CATEGORY,BY BRAND, BY PRICE or type your product number into the box that says "What are you looking for?" and click on the magnifying glass
-For clients such as churches, businesses, municipalities or anyone interested in researching and buying large Nativity Scenes or Large Christmas Decor we do offer a presentation service. Please click on the box titled INFORMATION REQUEST FORMS and follow the instructions
2. Does Christmas Night offer wholesale prices to retail stores, designers and decorators and Christmas re-sellers?
-Christmas Night Inc. is happy to offer access to our reseller prices to approved Christmas resellers and designer/.decorators. Please click on the "ReSeller Pricing" link and follow the process of becoming qualified
-For a further explanation of this policy, please call our toll free number 1-888-900 2070.
3. Can I purchase a Nativity or large decoration on layaway with time payments?
We offer a Layaway Plan for larger items. Please click on the link and follow the instructions. Contact us at 888 900 2070 to place the order
4. Do you ship to Mexico, the Caribbean and Central and South America?
We find that most shipments to these areas are best done through a US based shipper or freight forwarder who can handle the freight and customs requirements. We can ship to your choice of US forwarder.
5.Do you ship to Europe, Asia and Australia?
Smaller items can be shipped by international courier such as FedEx or UPS Larger items will require ocean shipping by LCL container. Please email or call us at 888 900 2070 with your shipping address and postal code for a shipping quote.
6. Your website says my item is "sold out". Will you receive more and when?
We normally start receiving new stock in March and our incoming shipments are complete by September. If the item is sold out after October, it will most likely be re-stocked in March of the next year
7. In order to purchase a set or obtain presentation pictures, I am going to give Christmas Night Inc. my name, addresses and email address. What about my privacy and the security of my information?
-Christmas Night will not sell, rent, license or in any way disclose your information to any other party.
-Your information is held in a secure part of our website and our service provider and website are audited regularly by security services on behalf of the major credit card companies to ensure integrity and security.
-From time to time, Christmas Night will be sending out a newsletter containing information on now-in-stock items, new sets (and items) and special offers. This newsletter will include an opt-out link if you no longer wish to be informed of our news.